Privacy Policy

Last updated: July 9, 2026

This Privacy Policy describes how Balance Statement Academy collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy outlines what information we gather, how we use it, and your rights regarding your personal data.

Who We Are

We operate as a finance education platform dedicated to teaching ratio analysis and balance sheet interpretation to students in Vancouver and beyond. We are the data controller responsible for managing your personal information and ensuring compliance with applicable privacy laws. Our mission is to provide accessible, high-quality educational resources for corporate financial statement analysis.

Information We Collect

We collect information in several ways to provide and improve our educational services:

• Account information: When you register, we collect your name, email address, and other profile details you voluntarily provide.
• Course data: Information about which courses you enroll in and your progress through our materials.
• Contact forms: If you reach out to us with questions or feedback, we collect the information you provide in your message.
• Usage analytics: Data about how you interact with our website, including pages visited, time spent, and device information.
• Cookies: We use cookies to enhance your browsing experience and remember your preferences.

Legal Basis for Processing

We process your personal information based on the following legal grounds. Your consent is obtained when you register for our platform or subscribe to our services. We also rely on our legitimate interest in maintaining and improving our educational platform, understanding how students use our resources, and communicating with you about course updates and educational opportunities. Where required by law, we process information to fulfill our legal obligations. We never process your data for purposes beyond what is stated in this policy without obtaining your explicit consent.

How We Use Your Information

Your information enables us to deliver our educational services effectively. We use your data to create and manage your account, provide course content tailored to your learning level, track your progress and send you relevant course materials. We analyze usage patterns to improve our platform, identify areas where students struggle, and develop better educational resources. We communicate with you about course updates, new offerings, and important service changes. We may also use your information for research purposes to better understand finance education needs, always while protecting your privacy.

Data Retention

We retain your personal information for specific periods based on the type of data and its purpose. Your account information and course progress data are retained for the duration of your active enrollment and for up to 24 months after you cease being a student with us, allowing you to re-enroll if desired. Contact form submissions and support messages are retained for up to 24 months following your last interaction with us. Website analytics and cookie data are automatically deleted after 12 months. Server logs containing technical information are retained for up to 12 months for security and troubleshooting purposes. If you request deletion of your account, we will remove your personal information within 30 days, except where we are required to retain it for legal or regulatory reasons.

Your Privacy Rights

You have several important rights regarding your personal information. You have the right to access your personal data and receive a copy of the information we hold about you. You can request correction of any inaccurate or incomplete information. You have the right to request deletion of your personal data, subject to certain legal exceptions. You can object to our processing of your information for marketing purposes or withdraw your consent at any time. You have the right to data portability, meaning we can provide your information in a structured, commonly-used format. To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Cookies and Tracking

We use cookies to enhance your experience on our platform. Essential cookies are necessary for the website to function properly, such as maintaining your login session and security features. Performance cookies help us understand how you use our site, which pages are most popular, and where users encounter difficulties. Preference cookies remember your settings and choices, so you don't have to reset them each time you visit. These cookies do not personally identify you but help us provide a better experience. You can control cookie settings through your browser, though disabling certain cookies may affect functionality. We do not sell your data to third parties or use cookies for targeted advertising.

Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or loss. We use encryption for data transmission and secure storage protocols for data at rest. Our systems are regularly monitored and updated to address potential vulnerabilities. We restrict access to your personal information to authorized staff members who need it to perform their duties. While we strive to protect your data, no system is completely secure. If you believe there has been a security breach affecting your information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this document. We encourage you to review this policy regularly to stay informed about how we protect your privacy. Your continued use of our services following any changes constitutes your acceptance of the updated policy.

Supervisory Authority

You have the right to lodge a complaint with the relevant data protection authority if you believe your privacy rights have been violated. In Canada, you can file a complaint with the Office of the Privacy Commissioner of Canada (OPC), which is the federal data protection authority responsible for investigating privacy violations and protecting personal information. You can contact the OPC online or by mail if you have concerns about how we handle your personal data. Filing a complaint with the OPC does not prevent you from pursuing other legal remedies available to you.